How can users check whether Tarantella can access their proxy server configuration?

Tarantella has a diagnostic application, proxyinfo, which can be used to investigate any problems Tarantella encounters when it acquires proxy information.

To access the application, users must type the following URL in their web client:
http://server_name/tarantella/cgi-bin/ttawebtop.cgi/tarantella/resources/info/sco/tta/proxyinfo.html

You must always run this application through the ttawebtop.cgi program.

Note The proxyinfo application is only available to web clients. If Native Client for Windows users experience problems with proxy servers, they should check their Console Log for more information.

When you run the application, the Proxy server information page displays and processes the proxy server configuration. The results are output on screen.

The information displayed shows what the application has detected about the user's web client settings and what tests the application has carried out.

The key piece of information shown is the name and port numbers of the candidate proxy servers. These are the proxy servers that Tarantella can connect to.

Customizing the output of the proxyinfo application

The proxyinfo application is a Tarantella Java™ applet. You can configure the level of detail shown by the application by adding a parameter to the applet.

To add the parameter:

  1. Open the install_dir/var/docroot/resources/info/sco/tta/proxyinfo.html file in an editor.
  2. Look for the TTAAPPLET tag.
  3. Insert the following parameter tag between the opening and closing TTAAPLET tags:
    <param name="LOG_MASK" value="bit mask">
  4. Close the file and save the changes.

The bit mask values for this parameter are:

ValueSettingDetails shown
1GeneralThe web client settings the proxyinfo application detected
2DetailsThe tests the proxyinfo application has carried out
4OverridesThe domains which have been manually excluded
8RegistryWindows registry details

The default value is 7, which shows General, Details and Overrides, but not Registry.

Related topics
  • Configuring proxy server settings on clients
  • Which proxy servers are supported?
  • Using Tarantella with proxy servers